FAQs

When can I enter?

The main promotion is open from 1st January 2023 to 26th March 2023, but there will also be a wrap up draw for entries received between 27th March 2023 and 30th June 2023.

What can I win?

There are 48 prizes to be won, consisting of:

  • Thirty nine (39) pairs of Reading Festival tickets with EXTRA®
  • Nine (9) pairs of Reading Festival tickets with AIRWAVES®

What do I win in the wrap up draw?

There will be 2 pairs of Reading Festival tickets to be won, consisting of:

  • One (1) pair with EXTRA®
  • One (1) pair with AIRWAVES®

Where can I find my code?

You can find the last 4 digits of the barcode on the back of your promotional pack.

What packs are included in the promotion?

Extra Peppermint Single
Extra Spearmint Single
Extra White Bubblemint Single
Extra Cool Breeze Single
Extra Strawberry Single
Extra White Single
Extra Refreshers Tropical Single
Extra Refreshers Bubblemint Single
Extra Apple Single
Extra Blueberry Single
Airwaves Menthol & Eucalyptus Single
Airwaves Cherry Single
Extra Peppermint 3pk
Extra Spearmint 3pk
Extra White Bubblemint 3pk
Airwaves Menthol & Eucalyptus 3pk
Extra Cool Breeze 3pk
Extra Strawberry 3pk
Extra Apple 3pk
Extra Blueberry 3pk
Extra Melon Mint 3pk
Extra Peppermint 60pc
Extra Spearmint 60pc
Extra White Bubblemint 60pc
Extra Cool Breeze 60pc
Extra Strawberry 60pc
Extra Refreshers Tropical 30pc
Extra Refreshers Bubblemint 30pc
Extra Refreshers Peppermint 30pc
Airwaves Menthol & Eucalyptus 46pc
Extra Peppermint Price Marked Pack 46pc
Extra Spearmint Price Marked Pack 46pc
Extra White Bubblemint Price Marked Pack 46pc
Extra Strawberry Price Marked Pack 46pc
Extra White Price Marked Pack 46pc
Airwaves Menthol & Eucalyptus Price Marked Pack 46p

How do I know if I have won?

Winners will be picked at random using an independently supervised process after the promotion has closed on 26th March 2023. Winners will be contacted via the mobile number used to enter the promotion within 7 days of the draw closing.

Winners of the wrap up draw will be contacted via the mobile number used to enter the promotion within 7 days of the draw closing on 30th June 2023.

How do I claim my prize?

Winners will be required to respond to their winning text message to confirm acceptance of the prize within 14 days of receiving the text message.

At least 2 weeks prior to the event taking place on 25th August – 27th August 2023, winners will receive an email containing two ticket access codes which can be used to redeem two e-tickets. Once redeemed, winners will be emailed their e-ticket which can be used to access the festival. All information on how to redeem will be detailed in the corresponding email.  

What does my prize include?

Prize consists of two standard weekend tickets to Reading Festival, Richfield Avenue, which takes place on 25th August – 27th August 2023. Click here for full Reading Festival terms and conditions. All winners will be responsible for travel to and from the event. Any extras need to be purchased separately by visiting www.readingfestival.com(open in new tab).

Can I enter more than once?

Yes, you can enter once a day.

Can I win more than once?

Only one prize per person. Please make sure you retain your till receipt as proof of purchase may be required to verify your prize.

My pack code doesn’t work, what do I do?

Please check the code carefully to ensure you are entering the correct numbers. If you are still having problems, please contact our Consumer Care team here.(open in new tab)

Do you need further assistance?

Please get in touch via the CONTACT US(open in new tab) page on this site or call 0800 952 0077 Mon- Fri 09:00 –18.00 (Bank Holiday-closed) and we'll be happy to assist you.